Today almost all companies with the vision of going global and expanding the range of operations are adapting to the digital migration that is happening to almost all businesses. Today, businesses operate with the use of modern tools to aid in operations to make things smoother, and market service and goods effectively, and also to cut operational costs. For freight and logistics firms many tools are now available for them to operate efficiently and produce quality service to their clients. Here are some of the tools that many are using in their operations.
This is one of the most versatile tools that has been innovated by google that has the power and utility to aid not only in business operations but even in schools and other workplaces. So basically, it is a shared drive which you can share with members of the same department or company, in it you can upload files that are pertinent to your jobs and tasks.
With google drive contracts and other documents are saved, shared, or sent through online means, which meant that it is faster and efficient in terms of sending and accepting documents from your partners around the globe. Case in point, interstate freight carriers do not need to bring documents and contracts with them as they go along, they just have to upload such documents on the company’s shared drive.
Company apps are now a thing of the future. Companies today develop and design their own apps though which they do costumer service, tracking, and some even transfer files through apps. Through these mobile applications clients can easily communicate with companies and it makes the processes easier because it is done online, through mobile means. Company apps can also play the part of marketing since it can post ads to other apps as well.
With the development and frequent update of google maps or any other map applications, logistics companies can now easily pinpoint areas where they have deliveries and can even plan out routes for their deliveries. Through these apps then can also advice if such deliveries can be made or is available in that area. Google maps help make accurate deliveries if the driver does not know much about the area.
Project Managing Apps
In the phenomenon of working away from the office there was a need to track and manage tasks and so project managing apps was developed and now freight and logistics companies utilize such apps to cover the activities of each employee and track the development and progress of each task. Through these project managing apps supervisors can track the deliveries done by their employees on a daily basis and record the data on such activities.
Social media use can greatly help with the operations of logistics and shipping companies. In terms of advertisements and marketing social media can help through targeting into specified targeted markets and advertise on such targets. Also, in terms of customer service, through social media sites and apps companies can now appoint non-voice customer service representatives to aid in queries, issues, and concerns of the clients. With social media news on shipping price and other important business details can easily be seen by the clients.
As the business world has grown rapidly dependent on online networks what is left to do by companies is to embrace the modern ways and modern technology so that they won’t be left out in the fast-growing competition.